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Gala Casino Review

Gala Casino is one of the most respected UK online casinos operating. This site was first established in 2008 and offers international players a great selection of games and services from Playtech.

Licensed and regulated by the government of Gibraltar and UK, Gala Casino takes great pride in offering a safe and secure gambling environment for all registered players.

This British online casino made a big update starting to work with several games studios to complement the games site which also had an overhaul.

Since then, players can enjoy a good cross-section of table games, scratch cards, and slot machines to play instantly on all mobile devices or desktop computers, a live dealer casino, poker and a mobile casino.

About Gala Casino UK


This casino is owned by Gala Coral Group Ltd. and has a remarkable reputation for honesty and fairness operating 25 casino clubs in the UK and a loyal customer base of over 700,000 active members.

Back in 2012, Gala casino was operated under Rank Group with sister casinos like Grosvenor and Mecca.

At that time, this was only a land-based casino resulting in all Gala UK casinos being re-branded as Grosvenor. Gala Interactive which is an online entity started work on their UK online casino making important agreements with big games studios like Playtech, WMS, and IGT. This was a bold move to establish Gala Online Casino in Great Britain with a big game portfolio.

Most of British players who like to play slots enjoyed Gala Online casino for several years with the upgraded game list now with slots by Playtech, IGT, and WMS. This UK casino experienced some issues in the beginning but they are very solid and well-established in the online gambling market.

Games at Gala Casino UK


The game selection at Gala Casino is amazing and all registered players will have complete access to more than 300 game titles.

Many land casinos do not even offer this type of selection, so players who are looking for an awesome game variety will benefit from playing at Gala Casino.

With many slots, table and card games and video poker variations, there is something for all players at the site.

The slot games are very attractive and players will find the latest Marvel Slots as well as some awesome progressive jackpot games. Those who love table games will be thrilled with the offering of live dealer games at the casino.

Gala Casino Review


Gala online casino allows its players to enjoy the games instantly using any web-browser. You can use iOS or Android mobile devices and desktop computers and laptops using any platform. You will have fun with the best slots and live games and the favorite titles I already mentioned here at www.casinobillionaire.com that is also present at the best-rated UK online casinos like Coral, PaddyPower, Hippodrome, and my all-time favourite UK gambling site bet365.

The Gala website has a large selection of instant-play casino games in the UK (browser-based play) along with the popular IGT slot games like Cleopatra, DaVinci Diamonds, WhiteOrchid and plenty more. Some of you will know these games from land-based casinos or fruit machine pubs. The only games that are missing at the moment from Gala casinos are the Novomatic slots but if you go to SkyVegas or BetVictor Casino, both of which are great UK-facing casinos, you can get your fix of Book Of Ra, Lucky Lady’s Charm or Sizzling Hot. It’s worth noting that the Novomatic games are not available at Gala’s online casino as I update this review but they have now added WMS slots to the IGT and Playtech range on offer.


Promotions for UK punters


All players who register at the casino will be eligible for some impressive bonus offers. There is a great welcome bonus that is offered to players who are making their first cash deposit.

This is a 100% match bonus that is worth up to $200 and the second cash deposit will receive a 50% bonus. These two deals can provide tons of free cash to new players that can be used on any of the supported games at the casino.

There are also many ongoing promotions that are available as well as a rewarding loyalty club that can provide players with casino cash and credits as well as prizes.


Banking Methods - deposit & withdrawal


Making casino deposits at Gala Casino is safe and easy. Every transaction will be processed through encryption software, offering the best levels of security to all players.

Supporting a huge assortment of payment methods, players from around the world will easily be able to manage their casino account.


Customer Support


If at any time players have questions or concerns, the customer support team is not always available.

Players will find it difficult to contact the team through telephone, live chat or email - a live chat option is the best for an instant connection along a phone number.

The service team is made up of trained professionals that will always provide prompt and friendly service to all players, but it is difficult to contact them.

Instead, you must first enter the big FAQ section to find the solution you want. Then, you can contact them using their social media platforms (Twitter and Facebook).


Summary


Gala Casino may not be the most well-known site operating, but it definitely has a large number of loyal players. With the best software in the industry, outstanding casino bonuses and promotions and the best customer service representatives, all players will be sure to have a positive and enjoyable experience when they access any of the games or services at the site.

To be honest, their customer service isnít great and at 2-3 days for cashouts, itís slower than most big brand UK casinos but it does have pedigree in the land casino market and the casino lobby and backend system is very easy to use if you are new to this.

Gala’s online casino has definitely improved in terms of a product with the addition of new gambling games but the service side has taken a small hit in the process.

Customer support ought to be available in live chat, e-mail, or telephone. Unfortunately, the only thing I found was a FAQ section with no option to contact Gala Casino’s customer support team.

Last update: 22 July 2022

Author: Alex Ramos

Alex Ramos

Author Bio: Alex Ramos is a casino specialist that reviews online gambling sites and games. A professional and independent blogger not linked to any casino corporate media or association. Alex dedicates its career for online casinos and online entertainment. He is graduated in Computing Science and is working in the online gambling industry since 1997.



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